Aramsco aquires JonDon
- Thread starter Mikey P
- Start date
SamIam
Member
Boom this hahahahaWe may have bigger problems..
An underwater volcano off the coast of Oregon may be about to erupt
A recent study found increased seismicity and swelling at Axial Seamount, suggesting an eruption could occur sometime this year.www.nbcnews.com
SamIam
Member
We need to send him a free vantool sprayer hahahah
icleancarpetz
Member
Aramsco from what ive been told have horrible customer service, phone monkeys no nothing.
hogjowl
Idiot™
Not very many large companies have good service these days
icleancarpetz
Member
Agree or disagree JD tried hard to give top tier service phone, in store and education.
If sales slowed down, reduce the load a bit but continue it instead of dismantling dissolving it.
If sales slowed down, reduce the load a bit but continue it instead of dismantling dissolving it.
Mikey P
Administrator
Sure. When Nick was around ..
Jim Pemberton
MB Exclusive.
- Joined
- Oct 7, 2006
- Messages
- 12,582
- Name
- Jim Pemberton
I have given a great deal of thought to the end of JonDon, at least as we've known them.
The fact is, I might not be in business now if JonDon hadn't been my competitor:
To compete with JonDon, I needed to have free shipping for orders of a certain size. For a while, I tried to make it just chemicals, but they included a number of other parts and accessories, so I did it too.
I also needed to get orders out the same day, even if they were called in later in the afternoon. When it came to equipment sales, their sales people knew the product, and were not just aggressive in closing the sale, but they also had terrific after sale service.
And, at the time, my people had to be great on the phone, or I needed to field the calls myself.
Their trainers were the industry's best as well.
So I think that over the decades that I competed with them, they made me be my best at customer service, product availability and delivery, sales ability, and after sales service.
To be fair, all of the above statements are made about the Original "Nick and Jon" JonDon.
Today other people keep me on my toes, but to this day, the one person who is the biggest problem to my business remains.....
....me.
When I get past all of the roadblocks that that ugly aging mug that looks back at me in the mirror each day, I'll worry about "the other guy"
Still, the best "other guy" I have ever competed with, was JonDon.
The fact is, I might not be in business now if JonDon hadn't been my competitor:
To compete with JonDon, I needed to have free shipping for orders of a certain size. For a while, I tried to make it just chemicals, but they included a number of other parts and accessories, so I did it too.
I also needed to get orders out the same day, even if they were called in later in the afternoon. When it came to equipment sales, their sales people knew the product, and were not just aggressive in closing the sale, but they also had terrific after sale service.
And, at the time, my people had to be great on the phone, or I needed to field the calls myself.
Their trainers were the industry's best as well.
So I think that over the decades that I competed with them, they made me be my best at customer service, product availability and delivery, sales ability, and after sales service.
To be fair, all of the above statements are made about the Original "Nick and Jon" JonDon.
Today other people keep me on my toes, but to this day, the one person who is the biggest problem to my business remains.....
....me.
When I get past all of the roadblocks that that ugly aging mug that looks back at me in the mirror each day, I'll worry about "the other guy"
Still, the best "other guy" I have ever competed with, was JonDon.
